Arplans LLC Event Vendor Management & Compliance Infrastructure

Last Updated: January 16, 2026

Our Commitment

Arplans LLC is committed to protecting the privacy and security of our users, including event organizers, vendors, and attendees. This Privacy Policy explains how we collect, use, share, and protect your information when you use our vendor management platform and compliance services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when using our platform:

Account Information: Name, email address, phone number, business name, business address, job title, and password
Vendor Profile Information: Business licenses, insurance certificates, tax identification numbers, W-9 forms, certifications, service descriptions, pricing, availability, and portfolio materials
Event Organizer Information: Organization details, event requirements, budget information, venue details, and attendee capacity
Payment Information: Billing address, payment card details (processed securely through our payment processors), and transaction history
Communications: Messages sent through our platform, customer support inquiries, and feedback
Compliance Documentation: Insurance policies, permits, licenses, background checks, and other verification documents

1.2 Information We Collect Automatically

When you use our platform, we automatically collect:

Usage Information: Pages viewed, features used, search queries, time spent on platform, and interaction patterns
Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
Location Information: General geographic location based on IP address and precise location if you grant permission
Cookies and Similar Technologies: Information stored in cookies, web beacons, and similar tracking technologies

1.3 Information from Third Parties

We may receive information from:

Insurance verification services and licensing authorities
Background check providers (with your consent)
Payment processors regarding transaction status
Government databases for compliance verification
Business partners and referral sources

2. How We Use Your Information

2.1 Provide Our Services

Facilitate connections between event organizers and vendors
Process vendor applications and verify compliance credentials
Coordinate event logistics and vendor assignments
Process payments and manage subscriptions
Track insurance expiration dates and send renewal reminders
Generate compliance reports and economic impact documentation

2.2 Improve and Develop Our Platform

Analyze usage patterns to enhance user experience
Develop new features and services
Conduct research and analytics
Test and optimize platform performance

2.3 Communicate with You

Send service-related notifications and updates
Respond to inquiries and provide customer support
Send marketing communications (with your consent)
Notify you about events, opportunities, and platform changes

2.4 Ensure Safety and Security

Verify identity and prevent fraud
Enforce our Terms of Service
Protect against security threats
Comply with legal obligations

3. How We Share Your Information

3.1 With Other Platform Users

Vendor Profiles: Publicly visible information includes business name, services offered, location, ratings, and portfolio items
Event Organizers: Vendors selected for events can view relevant organizer contact information and event details
Matched Connections: When organizers and vendors are matched, we share necessary contact and project information

3.2 With Service Providers

We share information with third-party service providers who perform services on our behalf:

Payment processors (Square, Stripe, or similar)
Cloud hosting and storage providers
Insurance verification services
Background check providers (with your consent)
Email and communication platforms
Analytics and data services
Customer support tools

3.3 With Government and Compliance Partners

Economic impact reports shared with government agencies and event sponsors (aggregated and anonymized when possible)
Vendor compliance documentation shared with event organizers and relevant authorities as required
Information shared with CDFIs and economic development organizations for grant compliance

3.4 For Legal Reasons

Comply with legal processes, court orders, or government requests
Enforce our Terms of Service and other agreements
Protect the rights, property, or safety of Arplans, our users, or others
Prevent fraud or security threats

3.5 Business Transfers

If Arplans is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Your Privacy Choices and Rights

4.1 Access and Update Your Information

You can access and update your account information at any time by logging into your account settings.

4.2 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or adjusting your communication preferences in your account settings. You cannot opt out of service-related communications necessary for the operation of our platform.

4.3 Cookies and Tracking

Most browsers allow you to control cookies through their settings. Note that disabling cookies may limit your ability to use certain features of our platform.

4.4 Data Rights

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Object to or restrict certain processing of your information
Request data portability
Withdraw consent where we rely on consent as the legal basis for processing

4.5 Account Deletion

You may request deletion of your account by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes, including completed transaction records and compliance documentation.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Employee training on data protection
Vendor security requirements and audits

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

Provide our services and maintain your account
Comply with legal obligations (including tax and compliance requirements)
Resolve disputes and enforce our agreements
Support business operations and analytics

Compliance documentation, insurance certificates, and transaction records may be retained for extended periods as required by law or regulation, typically 7 years from the transaction date.

7. Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. International Data Transfers

Arplans operates primarily in Pennsylvania, Delaware, New Jersey, and Maryland. Your information may be transferred to and processed in the United States. By using our services, you consent to the transfer of your information to the United States and other jurisdictions that may have different data protection laws than your country of residence.

9. State-Specific Privacy Rights

9.1 California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

9.2 Other State Privacy Laws

Residents of other states with comprehensive privacy laws may have similar rights. Please contact us to exercise these rights.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

11. Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Arplans LLC Privacy Officer Email: [email protected]

For general inquiries: [email protected]